Resolve to improve your communication skills and reap wonderful, positive results in personal and business relationships. It’s the best thing you can do for yourself and everyone around you.

The past year has uncovered unfortunate divisiveness in our country and even among friends and family. For some, it has gotten to the point that people who had good relationships just avoid conversation –or each other. Name calling, bullying and telling people they are wrong is counterproductive. Nasty tweets, yelling and fighting will solve nothing.

We are all Americans and want our country to succeed. We want our businesses to thrive and our personal relationships to be rewarding. We must talk to each other in order to move forward. And it all comes down to good communication skills.

Where do we start? First, learn to reach out without malice. This means asking for other people’s opinions and honestly wanting to hear them. There may certainly be some reluctance from others to share, but if people don’t think you are just waiting to pounce and bite their head off, they may start to open up. If someone just says “no” and puts up a wall, it is ok. But explain that you are interested in knowing what they think—and that is all. Don’t let a conversation escalate into something negative. Will cover some tips on how to do this in our next post. In the meantime, think about and practice “reaching out.”